Covid-19 Changes to Legal Policy
Bookings from 4th July 2020 onwards are considered confirmed and you will be contacted by email beforehand. We will be providing all guests with a Covid-19 information pack prior to arrival with details of changes to our procedures and government guidelines that must be followed while staying at the cottages. The information pack is revised regularly to be in-line with government guidance.
You will need to contact us immediately if you or any of your intended party show symptoms, test positive or have been in contact with someone testing positive. We will endeavour to move your holiday to an alternative date, any difference in rates will be added/deducted from the total booking value. We will require written evidence of confirmation of a positive test and direct instructions to isolate.
You will need to contact us immediately and then vacate the cottage and go home. You are not permitted to isolate at Todsworthy Farm Cottages. We will contact you afterwards to discuss a partial refund for the holiday that was cut short.
Please contact us if you start to show any symptoms when you return home. We may have to change our cleaning protocol to include extra sanitisation in order to protect ourselves and future guests.
Due to the increased time necessary for deep cleaning we are lengthening our changeover period. Check-in will now be at 5pm and check-out at 9.30am unless discussed beforehand.
Please continue to follow the guidelines issued by the government to help control and reduce the spread of Coronavirus while staying at Todsworthy Farm. Most of these are mentioned in the Staying healthy while on holiday section of the Covid-19 information guide.
We have a no-smoking policy in our cottages.
We do allow pets at an extra cost of £20.00 per pet/week, and must be booked prior to your arrival.
There is a small charge of £20.00 for the hire of the Shower Chair and/or Mobile Hoist.
The property will be ready from 4pm on the day of arrival and we ask you to vacate the property by 10am on the morning of departure. The owners reserve a right to enter from 10.15am to commence cleaning if the property is still occupied.
We are happy to hold a telephone or email reservation for four working days. If the deposit does not arrive in this time this will be seen as a cancellation.
Please report breakages and damages immediately and you will be liable for replacement or repair.
The property must be left in a clean and tidy condition, as you found it, at the end of your stay.
We reserve the right to request a damage/cleaning deposit of £75 on booking.
The owners reserve the right to refuse any bookings or cancel any bookings already made subject to refunding any sums already paid without any further liability on our behalf.
The owners reserve the right to terminate your stay, if you or members of your party are believed to be causing a nuisance to other guests or are not treating the property with due respect.
The owners shall not be liable to you or any members of your party for any loss or damage to you or your property however caused.
The owners reserve a right to enter the property during your stay.
Any warnings about feeding animals must be taken with utmost respect as they are for the safety of your children.
Bookings will only be accepted on either a 30% deposit payable by BACS payment or cheque, or full payment by credit/debit card.
BACS details will be sent with the Booking Form which can be reached by a provisional booking.
The balance is payable in full 8 weeks before the start of the holiday. It is a condition of acceptance of your booking that the whole charge is payable whatever the circumstances of your cancellation.
We strongly advise you take holiday cancellation insurance when booking, details are enclosed with your booking confirmation. If your reason for cancellation is not covered by the policy you will be liable for the balance. We will do everything we can to re-let the property in which case we will retain the deposit to recover costs.
This privacy notice tells you what to expect when Todsworthy Farm Holidays website collects personal information.
It applies to information we collect about:
– Visitors to our websites
– People who use our services, e.g. who subscribe to our newsletter or request a publications from us
– Job applicants and our current and former employees.
When someone visits www.todsworthyfarmholidays.co.uk our main corporate website or any of our related microsites we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from these sites with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this.
We will make it clear when we collect personal information and will explain what we intend to do with it.
Whilst every precaution is taken by Todsworthy Farm Holidays to ensure that the integrity of the data is kept secure, Todsworthy Farm Holidays cannot be held liable for the data being processed by Google Drive or any data breach caused by the data being routed via Google Drive. Your use of Google Drive is subject to your agreement to Google’s terms and conditions. You further agree that Todsworthy Farm Holidays can transfer your data via Google Drive and for such data to be processed by third parties as required for the purposes of transmitting your data to Todsworthy Farm Holidays.
The Group websites contain links to external websites. Please note that we are not responsible for the privacy practices of any websites other than our own.
Todsworthy Farm Holidays (the 'Group') would like to place cookies on your computer to help us make this website better. To find out more about these cookies, see our privacy notice below.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. Just so you know, the main cookies on your site are from Google Analytics tracking and there’s also a session cookie generated by the CMS that is essential to the running of the site but holds no personal information.
The below explains the cookies we use and why.
Cookie: Google Analytics
Name: _utma, _utmb, _utmc, _utmz,
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Name: __atuvc, uid
Purpose: These cookies are used to enable visitors to share content from our site, via social networks. If you disable these cookies, the social sharing feature will not be available to you.
Cookie: Document Creator (session cookie)
Purpose: This cookie enables users to create a document from pages they have viewed on our site.
Cookie: Viewing History (session cookie)
Purpose: This cookie enables users to see the history of pages they have visited during the session.
Cookie: Image Optimisation (session cookie)
Purpose: This cookie tells our servers the width of a visitors viewing screen, to allow for the optimum size images to be served.
Cookie: Server Identification (session cookie)
Purpose: Where our sites are hosted on multiple servers, this cookie ensures that for each visit, all page views are delivered by the same server.
Most web browsers allow some control of most cookies through the browser settings.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Some of our website pages utilise cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall personal information previously indicated by a website user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your details to gain access to certain parts of the website.
We may also analyse information that does not contain personal information for trends and statistics.
To protect your privacy, we have adopted the following principles:
Where the Group collects personal information on the website, we intend to post a purpose statement that explains why personal information will be collected and whether we plan to share such personal information outside of the Group or those working on the Group’s behalf. The Group does not intend to transfer personal information without your consent to third parties who are not bound to act on the Group’s behalf unless such transfer is legally required.
You may choose whether or not to provide personal information to the Group. The notice we intend to provide where the Group collects personal information on the web should help you to make this choice. If you choose not to provide the personal information we request, you can still visit the Group’s websites, but you may be unable to access certain services that involve our interaction with you.
If you chose to have a relationship with the Group, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.
Third party services
Third parties provide certain services available on www.todsworthyfarmholidays.co.uk on the Group’s behalf. The Group may provide personal information that we have collected on the website to third party service providers to help us deliver programmes, products, information, and services. Service providers are also an important means by which the Group maintains its website and mailing lists. The Group will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on the Group’s behalf.
The Group does not intend to transfer personal information without your consent to third parties who are not bound to act on the Group’s behalf unless such transfer is legally required.
None of the Group's websites are structured to necessarily attract children. Accordingly, we do not intend to collect personal information from anyone we know to be under 13 years of age.
The contents of this website and all other Todsworthy Farm Holidays & Todsworthy Farm Holidays Ltd (hereafter “the Group”) websites are the copyright of the Group unless otherwise indicated. All rights are reserved. Images, trademarks and brands are also protected by other intellectual property laws and may not be reproduced or used in any manner without written permission from their respective owners.
Permission is given for the downloading and temporary storage of pages within this website for the sole and exclusive purpose of viewing them on a stand-alone personal computer or monitor or mobile device. Copies of such parts of the website as may reasonably be required for personal use may be printed. No part of such content may be otherwise or subsequently reproduced, downloaded, disseminated or transferred, in any form or by any means, except with the prior written agreement of and with express attribution to the Group.
The contents of this website and all other Group websites are for general information purposes only. While every effort is made to ensure that all website contents are correct at the time of publishing, some information may be incomplete or inaccurate or may have become out of date. The contents of Group websites should not be relied upon for any purpose other than general information and we cannot be held liable for any loss or damage which may arise from using any information contained therein.
The Group accepts no responsibility for the content of any external website that links to or from any Group website and we cannot be held liable for any loss or damage which may arise from using any information contained within any such external website.
We at the Group, and our affiliated Group companies worldwide, are committed to respecting your online privacy and recognise your need for appropriate protection and management of any personally identifiable information (hereafter "personal information") you share with us.
Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an email address or other contact information, whether at work or at home. However, you can visit the Group's website pages without telling us who you are or revealing any personal information about yourself.
If you choose to provide us with your personal information on the website, we may transfer that information within the Group or to the Group’s third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.
You agree that where you provide us with sensitive personal data that we may use such data on an anonymised basis for the purposes of monitoring and producing anonymised reports.